Frequently Asked Questions
Everything you need to know about Abib skincare, shipping, and your orders.
Are Abib products suitable for sensitive skin?
Yes, Abib focuses on minimalist formulas and hypoallergenic ingredients. We conduct rigorous skin irritation tests to ensure our products are gentle yet effective for all skin types, including sensitive skin.
How can I track my international shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our global courier's portal to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request if you are unsatisfied with your purchase.
Does Abib test on animals?
Abib is committed to ethical beauty. We do not conduct animal testing on any of our products or ingredients, and we strive to maintain cruelty-free standards across our entire supply chain.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.
Where can I find the expiration date on my product?
The expiration date is printed on the bottom of the container or the crimp of the tube in a YYYYMMDD format. We recommend using products within 12 months of opening for optimal potency.